Cupertino, California—Interra Systems announces that MySatGo, an online TV platform serving Arabic content in the Middle East, Australia and Canada, has implemented Interra’s Orion and Orion-OTT systems as well as the Orion Central Manager (OCM) solution .
MySatGo uses Interra Systems’ Orion Suite to efficiently and cost-effectively monitor its linear and OTT services across all locations to ensure exceptional audio-video quality while receiving centralized reports for its Live and VOD channels .
“We used to monitor content for our headend and OTT channels manually without a real way of quantitatively checking audio-video quality,” said Imad Alavadeh, director of digital technologies at MySatGo. “To ensure the delivery of the highest quality content to our customers, we needed an end-to-end, automated monitoring solution for our entire supply chain, from contribution feeds to origin and edge servers. Advanced features like centralized reports, root cause identification and more that will help us optimize the viewing experience. With best-in-class monitoring and diagnostic tools, Interra Systems’ Orion suite was a breeze.
ORION and ORION-OTT from Interra Systems provide real-time monitoring of IP and OTT streams for live and VOD content. Both offerings look at all aspects of the video stream, enabling MySatGo to deliver lossless, superior quality video. With the deployment of Orion and Orion-OTT in the Middle East, Australia and Canada, the company now has a unified and consistent monitoring platform to check QoS, QoE, closed captioning and ad insertion verification. In addition, MySatGo uses ORION-OTT to verify QoS and QoE for ABR video, including checking for anomalies related to ABR package compliance, manifest and playlist syntax, download errors, and content quality. he said.
Orion performs critical monitoring functions on hundreds of services simultaneously, giving MySatGo a single point of visibility and access to critical information such as status, alerts, alarms, visual restrictions, error reports, trigger logs and more. Quality control for Orion and Orion-OTT includes macroblocking, freezes and black frames, among other things. Audio quality controls include loudness, silence, and level, and they support all popular audio formats, including Dolby.
With Interra Systems’ OCM at MySatGo’s Middle East headquarters, the company now has a holistic view of its linear and OTT services based on surveillance data collected by the Orion and Orion-OTT platforms. OCM provides a company with a comprehensive feature set that includes real-time updates and status of all channels in the network, channel performance trends, support for LDP-based authorization, executive reports, email notifications, alert aggregation, and correlations across workflows. , , and many more.
“With over 80 premium live channels and an extensive VOD library, efficient monitoring is critical to providing the viewing experience customers expect from MySatGo,” said Anupama Anantharaman, vice president of product management at Interterra Systems. “We are pleased that MySatGo has chosen Interra Systems to provide this capability. Our Orion, Orion-OTT and OCM not only provide the company with the ability to quickly identify and resolve errors and quality issues, but also at multiple points in the distribution chain. Not only has it enabled centralized monitoring, but also provided historical reports and diagnostics that have helped MySatGo identify trends to improve its offerings.
Interra Systems will showcase the latest versions of its Orion, Orion-OTT and Orion OCM solutions at the 2023 NAB Show, April 16-19 in Las Vegas (Booth N3159).
More information about Interra Systems’ solutions can be found here www.interterrasystems.com (opens in new tab),
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