Why ISP email services are bad and what to use instead

It’s time to move to a real email service.

Email addresses provided by your ISP have their fair share of drawbacks. So if you’re still using it, here’s why it’s time to switch and what you should consider as an alternative.

When you first signed up for an Internet connection, your ISP (Internet Service Provider) probably helped you set up an email address. in the US it would be something like a first name[email protected] Or [email protected] Chances are you’ve been using the same address ever since.

Everyone already knows this is your email address, so you probably don’t see any reason to change it. While the hassle of changing your email address may seem like a reason to stay where you are, the risks and downsides of continuing to use your ISP’s email service are far greater reasons to switch.

Why ISP Email Is Terrible

Providing email service costs money because of costs such as server storage and technical maintenance. Furthermore, customer support requests must be handled, so employees must be hired to handle them. so your email account loses out Your ISP Money.

Switching to a new email service can feel like going from a typewriter to an iMac.

Your Internet Service Provider provides you with a free email address because the fees are charged to your subscription that pays for your Internet connection. However, these companies minimize the damage by using the cheapest email services that have many flaws.

They may be disconnected from your email software or may be missing altogether

Many of us use email clients like iOS Mail or Outlook to view our emails. This process depends on the communication protocol shared with your email provider’s servers.

Don't let your ISP unexpectedly disconnect your email service.

Don’t let your ISP unexpectedly disconnect your email service.

Many ISP email services are trying to offset some of the losses by monetizing advertisements in the webmail portal. However, these ads cannot be shown to email clients. So the service provider has a handicap in helping you check your email in this way.

ISPs, or the email services they use, are sometimes bought out, merged with other providers, exited the market, or completely shut down the email service because it is unprofitable. .

Not only does this run the risk of changing their server settings (which means you’ll need to reconfigure your email software), but more importantly, it runs the risk of losing your email service entirely. This means you may need to quickly switch to another email service at short notice and let everyone know about your new address.

bad cyber security

ISP email accounts generally don’t offer much protection against malicious email. While their services filter out obvious spam and phishing emails, they are not as powerful as the big tech companies like Gmail.

ISP email services do not provide the best protection against malicious actors.

ISP email services do not provide the best protection against malicious actors.

Security against hacking and data leaks is also in question. For example, Internet service providers were at greater risk of customer data leaks than major tech companies like Apple.

a small mailbox

As your ISP tries to keep costs down, one way to keep server storage as low as possible is to have a relatively small mailbox capacity of around 2 GB. But unfortunately, they’ll probably try to sell you paid cloud storage by upping the limit.

Don't let a tiny mailbox limit you.

Don’t let a tiny mailbox limit you.

Since you’ll be keeping your email address for years (and preferably your entire life), it’s best to avoid a service that runs out of space. And unless you delete most of your email, this is likely to happen when only 2GB is available.

unsupported customer support

The Customer Satisfaction Index records that Americans consistently rank the ISP industry at the bottom of the consumer experience. That’s less than the airlines or the US Postal Service.

ISP customer service can be a headache.

ISP customer service can be a headache.

In contrast, Apple consistently has one of the highest scores in appliances and electronics, while Google is often the leader in e-business. So it’s wise to ask yourself whether you trust the big tech companies or the big ISPs more when it comes to support issues.

real email services

The main alternative email services to consider are Apple’s iCloud, Google’s Gmail, and Microsoft’s Outlook.com. All three providers offer one email account for free.

One of the perfect email services to get is Gmail.

One of the perfect email services to get is Gmail.

First up, Apple’s offering. When you buy an Apple device, such as an iPhone or Mac, you can sign up with the included @icloud.com email address. This gives you 5GB of storage but includes Everything Stored in your iCloud account, such as photos and app data.

Then there’s Gmail. You don’t need to make any other purchases as you sign up for a free Google Account and you get a generous 15 GB of storage. However, this again includes everything in that Google account, including Google Drive and Google Photos.

Finally, there’s Outlook.com. Microsoft gives you 15 GB, which is separate from the other 5 GB of storage included in the associated Microsoft account, which is used for OneDrive.

However, Microsoft has announced that starting November 30, 2023, email attachments and images will also be stored in the 5GB chunk. so you only get 15 gigabytes of email Basic lesson from that moment on. It’s also worth noting that if you currently have a Microsoft 365 Personal or Family subscription, you already have a premium Outlook.com mailbox. You can read more details below under “Paid email services”.

Granted, the big three providers also make little money off free email services, but their incentives to do so are high. For example, Google collects data about you to inform its advertising model, Microsoft hopes that by drawing you into their ecosystem, it will entice you to pay for their other offerings, and Apple only You need to buy an expensive device to offset the cost of it. Provide iCloud.

However, if the drawbacks put you off using the freebie, there are premium email services you can pay for.

The three major alternative providers also offer paid tiers of their email services, the main benefit of which is additional storage space. These come bundled with their full cloud offerings, along with free paid tiers.

If you're willing to spend a little, your email experience can be even better.

If you’re willing to spend a little, your email experience can be even better.

If you want to stick with iCloud, you can upgrade to iCloud+. The 50GB plan costs a modest $0.99 per month. This is probably enough space if your data mainly consists of email and device backups. However, if you plan to store all your photos and videos in Apple Photos or sync all your documents, look at the 200 GB tier for $2.99 ​​or the 2 TB tier for $9.99.

The iCloud+ service also offers the option of using a custom domain in your email address, such as [email protected]

There’s Google One for Gmail and it has three tiers: Basic, Standard, and Premium. Basic gives you 100 GB of storage for $1.99 per month, Standard offers 200 GB for $2.99 ​​and Premium offers 2 TB for $9.99.

Google One doesn’t allow you to use custom email domains.

As for Microsoft, their long-standing standard of Microsoft Office may benefit you here as their premium Outlook.com service is tied to their Microsoft 365 subscriptions. So if you have an active individual or family subscription, you already have access to the benefits of a paid email service.

If you don’t have Microsoft 365 and want to upgrade your Outlook.com mailbox, you can get a personal plan for $6.99 per month (or $69.99 per year) or a family plan for $9.99 per month (or $99.99 per year) . Both of these give you a 50GB mailbox and 1TB of cloud storage, which handles your email images and attachments. The difference is that with the Family plan you can share service with up to 5 other people.

Like iCloud+, Microsoft 365 also allows you to use a custom domain in your email address.

change is a continuous journey

Now that you’ve signed up for a shiny new email service, you may be wondering how to move everything from your old email service to this one.

Migrating your email to another service is a long road, but well worth it.

Migrating your email to another service is a long road, but well worth it.

Here’s an overview of the process for changing your email address:

  1. Create an account with a new email service.
  2. Inform all your contacts about your new address.
  3. Migrate all your email to the new provider.
  4. Set up automatic forwarding (if supported) from your old email address to your new address to catch email still being sent to the old address.
  5. Set up an automatic reply (if supported) from your old email address to notify any senders of your new address.
  6. Change your email address across all your online accounts and use it everywhere.

It’s the last step that takes the most time, sometimes even years, so you might want to keep your old email address for a while. That is, if your ISP keeps it around.

We’re not going to lie – changing your email address and migrating to a good service is a somewhat complicated process. But you’ll be glad you did. And it’s still easier than changing a mailing address.

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